FREQUENTLY ASKED QUESTIONS


Q: What is included with my pass purchase?

A: Your purchase will provide access to the live and on-demand streaming of the event(s) until it expires.


Q: If I'm not available to watch live, can I watch it later?

A: YES. With your stream or package purchases, you have access to the live event and all archived events that are included in your purchase option.


Q: What is a "download only" purchase, and how do I use it?

A: A purchased download is a copy of the live streamed event. It does not grant access to watch the event while it's live or on-demand from the website, rather you will be able to download a copy of the event onto your device to watch at any time, forever! In general, the download link will be available shortly after the event has ended, but can still be pre-purchased before then.


Q: I don't see my account verification email when registering?

A: Please check your spam/junk folder of your registering email for an email from Local Sports Live if you do not see it in your inbox. Alternatively, if you have a Google Account you can use the "Continue with Google" button on the LOGIN window.


Q: Who do I contact if there are any problems with my streaming?

A: With any technology and internet, occasional issues with the signal may arise. There is a Viewing Tips page available that can help resolve most issues. Click HERE to access it. If still experiencing issues, please direct all questions to support@localsports.live.


Q: Refunds and Exchanges.

A: Bracket Team is provided on an "as is" basis. We will not have any liability to you for the quality, cancellation or abandonment of any event or the failure to show any event as scheduled or advertised, nor where you are unable to watch any event on any specific platform device. All pay-per-view sales are final: there are no refunds for any reason. If you've purchased the wrong event, we will exchange it for another event of the same value.